Outdoorandcountry UK Reviews
(Rated by 4 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
5.0
Base on 4 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.7
- Return Policy4.0
- Shipping & Delivery4.0
- Customer Service4.5
- Good Value4.0
Recent Customer Reviews (4)
Michael Rivas
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Orlando Wright
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Thaís Barbosa
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Bernadette Lacombe
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Outdoorandcountry UK Pros & Cons
Pros
1
High customer satisfaction and service quality: Customers report prompt, efficient, and professional service, including smooth handling of returns and exchanges, such as wellies fitting issues.
2
Strong brand reputation: Outdoor and Country is recognized for offering premium British and international brands like Barbour, Hunter, Musto, Joules, Timberland, and others, appealing to both urban and country lifestyles.
3
Award-winning customer service: The company has a long history of delighting customers and winning awards for customer satisfaction, emphasizing traditional care alongside a contemporary retail approach.
4
Good product selection: Offers a wide range of lifestyle clothing, footwear, and accessories designed to be stylish, practical, and weather-appropriate for men and women.
5
Positive overall rating: Outdoor and Country UK has an overall customer rating of about 4.1 out of 5 stars based on multiple reviews, reflecting generally favorable experiences.
CONS
1
Import tax issues: Some customers have reported unexpected import taxes (e.g., FedEx charges) not clearly highlighted on the website, leading to additional costs after purchase.
2
Limited number of reviews: While generally positive, the number of detailed customer reviews available online is relatively small, which may limit comprehensive assessment.
3
Counterfeit risks outside official site: The company warns about counterfeit websites impersonating their brand, which can lead to fraud or fake products if customers buy from unauthorized sellers. This risk is external but relevant for buyer caution.
Outdoorandcountry UK Features and Benefits
Features
Competitive pricing
Provides savings with a price match guarantee on identical products found cheaper elsewhere from authorized retailers, subject to conditions.
Price match guarantee
Ensures the lowest price on matching products that are new, immediately available, and sold by authorized retailers.
Standard UK delivery
Costs only £3.95 for prompt delivery.
Free delivery on orders over £45
No shipping fees using Economy Delivery option, typically up to 7 working days.
Sale section
Offers significant discounts on premium brands like Barbour, Joules, Musto for outdoor and country clothing and accessories.
Payment flexibility
Allows splitting costs with PayPal Pay in 3 for easier purchases.
Free and easy UK returns
Provides hassle-free returns for customer convenience.
High customer satisfaction and service quality
Delivers prompt, efficient, professional service with smooth handling of returns and exchanges.
Strong brand reputation
Features premium British and international brands like Barbour, Hunter, Musto, Joules, Timberland appealing to urban and country lifestyles.
Award-winning customer service
Recognized with awards for delighting customers through traditional care and contemporary retail.
Good product selection
Wide range of stylish, practical, weather-appropriate lifestyle clothing, footwear, and accessories for men and women.
Positive overall rating
Achieves about 4.1 out of 5 stars based on customer reviews.
Premium British and International Brands
Curated selection of brands like Barbour, Hunter, Musto, Joules, Aigle, Timberland, Le Chameau blending classic style with global quality.
Classic and Practical Style
Stylish yet functional clothing suitable for urban and country lifestyles, rugged for men and elegant for women.
Wide Product Range
Includes high-performance waterproof jackets, country attire, footwear, accessories, and sustainable outdoor clothing for diverse needs.
Sustainability Focus
Eco-friendly brands like Outerknown using organic materials, sustainable production, and long-lasting products.
Customer Service Excellence
Outstanding care with numerous awards and top rankings in independent reviews and trust surveys.
Outdoor Lifestyle Orientation
Deep connection to outdoor life influences product selection to enhance experiences.
Protection and Comfort
Keeps customers comfortable and protected in all weather conditions for outdoor activities.
Durability and Quality
Premium materials ensure long-lasting wear from waterproof outerwear to robust boots.
Versatility
Suits a variety of settings from countryside walks to urban environments.
Expert Advice and Support
Personalized service helps find the right products, enhancing satisfaction and purchase confidence.
Functional Accessories
Practical items like bags and travel kits improve convenience during outdoor adventures.